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master's thesis
Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu

Makšan, Ines
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Makšan, I. (2011). Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:151950

Makšan, Ines. "Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:151950

Makšan, Ines. "Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:151950

Makšan, I. (2011). 'Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 18 September 2020, https://urn.nsk.hr/urn:nbn:hr:211:151950

Makšan I. Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2011 [cited 2020 September 18] Available at: https://urn.nsk.hr/urn:nbn:hr:211:151950

I. Makšan, "Upravljanje odnosima s korisnicima u IT organizaciji prema ITIL standardu", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2011. Available at: https://urn.nsk.hr/urn:nbn:hr:211:151950

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