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undergraduate thesis
Oblikovanje informatičkih usluga
2008. urn:nbn:hr:211:773880
Šokčević, Ivan
University of Zagreb
Faculty of Organization and Informatics

Cite this document

Šokčević, I. (2008). Oblikovanje informatičkih usluga (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:773880

Šokčević, Ivan. "Oblikovanje informatičkih usluga." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2008. https://urn.nsk.hr/urn:nbn:hr:211:773880

Šokčević, Ivan. "Oblikovanje informatičkih usluga." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2008. https://urn.nsk.hr/urn:nbn:hr:211:773880

Šokčević, I. (2008). 'Oblikovanje informatičkih usluga', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 03 April 2025, https://urn.nsk.hr/urn:nbn:hr:211:773880

Šokčević I. Oblikovanje informatičkih usluga [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2008 [cited 2025 April 03] Available at: https://urn.nsk.hr/urn:nbn:hr:211:773880

I. Šokčević, "Oblikovanje informatičkih usluga", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2008. Available at: https://urn.nsk.hr/urn:nbn:hr:211:773880

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Metadata
TitleOblikovanje informatičkih usluga
Title (english)Oblikovanje informatičkih usluga
AuthorIvan Šokčević
MentorVjeran Strahonja (mentor)
MBZ: 95553
Committee memberRuben Picek
MBZ: 241564
GranterUniversity of Zagreb
Faculty of Organization and Informatics
Varaždin
Defense date and country2008-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Definiran pojam usluge, dizajna usluge. Opisani koraci dizajna. Navedeni i opisani procesi te aktivnosti u tijeku dizajniranja. Što čini dobar - loš dizajn usluge? Opisani elementi dizajna usluge te znanja i vještine koji su potrebni.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:773880
Study programmeTitle: Business Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Created on2017-01-26 12:22:57
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