master's thesis
IT Service Management using ITIL

Maja Nižetić (2013)
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development
Cite this document...

Nižetić, M. (2013). Upravljanje IT uslugama primjenom ITIL-a (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:726697

Nižetić, Maja. "Upravljanje IT uslugama primjenom ITIL-a." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2013. https://urn.nsk.hr/urn:nbn:hr:211:726697

Nižetić, Maja. "Upravljanje IT uslugama primjenom ITIL-a." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2013. https://urn.nsk.hr/urn:nbn:hr:211:726697

Nižetić, M. (2013). 'Upravljanje IT uslugama primjenom ITIL-a', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 17 August 2019, https://urn.nsk.hr/urn:nbn:hr:211:726697

Nižetić M. Upravljanje IT uslugama primjenom ITIL-a [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2013 [cited 2019 August 17] Available at: https://urn.nsk.hr/urn:nbn:hr:211:726697

M. Nižetić, "Upravljanje IT uslugama primjenom ITIL-a", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2013. Available at: https://urn.nsk.hr/urn:nbn:hr:211:726697