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Access restricted to students and staff of home institution
master's thesis
7
2
Change management at infromation system development projects
Davor Priher (2014)
University of Zagreb
Faculty of Organization and Informatics Varaždin
Department of Information Systems Development
Cite this item:
https://urn.nsk.hr/urn:nbn:hr:211:702191
Metadata
Title
Upravljanje promjenama na projektima izgradnje informacijskih sustava
Author
Davor Priher
Mentor(s)
Vjeran Strahonja
(thesis advisor)
Abstract
Upravljanje promjenama na projektima izgradnje informacijskih sustava vezano je uz pojam informatičkih usluga, odnosno pojavljuje se u okviru upravljanja informatičkim uslugama. Upravljanje promjenama povezano je također sa ITIL metodologijom, a ITIL predstavlja skup najboljih praksi upravljanja informatičkim uslugama. Upravljanje informatičkim uslugama pak obuhvaća mnoge procese u životnom ciklusu usluga od kojih je važno izdvojiti proces tranzicije usluga unutar kojeg se pojavljuje proces upravljanja promjenama. Upravljanje promjenama prati svaku promjenu kroz njezin životni ciklus od pojave problema do njegova rješenja, a da bi se promjene uspješno provodile potrebna je suradnja i koordinacija čitave organizacije.
Parallel title (English)
Change management at infromation system development projects
Committee Members
Melita Kozina
Granter
University of Zagreb
Faculty of Organization and Informatics Varaždin
Lower level organizational units
Department of Information Systems Development
Place
Varaždin
State
Croatia
Scientific field, discipline, subdiscipline
SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Study programme type
university
Study level
graduate
Study programme
Economics of Entrepreneurship
Academic title abbreviation
mag. oec.
Genre
master's thesis
Language
Croatian
Defense date
2014-09-24
Parallel keywords (Croatian)
upravljanje promjenama; itil; upravljanje informatičkim uslugama
Resource type
text
Access condition
Access restricted to students and staff of home institution
Terms of use
URN:NBN
https://urn.nsk.hr/urn:nbn:hr:211:702191
Committer
Marinko Kokotec