master's thesis
ITIL and Service Level Management

Nikola Kumek (2011)
University of Zagreb
Faculty of Organization and Informatics
Cite this document...

Kumek, N. (2011). ITIL i upravljanje razinama ICT usluga (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:805377

Kumek, Nikola. "ITIL i upravljanje razinama ICT usluga." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:805377

Kumek, Nikola. "ITIL i upravljanje razinama ICT usluga." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:805377

Kumek, N. (2011). 'ITIL i upravljanje razinama ICT usluga', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 22 August 2019, https://urn.nsk.hr/urn:nbn:hr:211:805377

Kumek N. ITIL i upravljanje razinama ICT usluga [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2011 [cited 2019 August 22] Available at: https://urn.nsk.hr/urn:nbn:hr:211:805377

N. Kumek, "ITIL i upravljanje razinama ICT usluga", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2011. Available at: https://urn.nsk.hr/urn:nbn:hr:211:805377