master's thesis
IT Service Level Managemet in the Business System

Kristijan Kitner (2013)
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development
Cite this document...

Kitner, K. (2013). Upravljanje razinama IT usluga u poslovnom sustavu (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:713997

Kitner, Kristijan. "Upravljanje razinama IT usluga u poslovnom sustavu." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2013. https://urn.nsk.hr/urn:nbn:hr:211:713997

Kitner, Kristijan. "Upravljanje razinama IT usluga u poslovnom sustavu." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2013. https://urn.nsk.hr/urn:nbn:hr:211:713997

Kitner, K. (2013). 'Upravljanje razinama IT usluga u poslovnom sustavu', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 21 August 2019, https://urn.nsk.hr/urn:nbn:hr:211:713997

Kitner K. Upravljanje razinama IT usluga u poslovnom sustavu [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2013 [cited 2019 August 21] Available at: https://urn.nsk.hr/urn:nbn:hr:211:713997

K. Kitner, "Upravljanje razinama IT usluga u poslovnom sustavu", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2013. Available at: https://urn.nsk.hr/urn:nbn:hr:211:713997