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master's thesis
Modeliranje suradnje korisnika i pružatelja IT usluga
2012. urn:nbn:hr:211:914402
Banjac, Aleksandra
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Banjac, A. (2012). Modeliranje suradnje korisnika i pružatelja IT usluga (Master's thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:914402

Banjac, Aleksandra. "Modeliranje suradnje korisnika i pružatelja IT usluga." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2012. https://urn.nsk.hr/urn:nbn:hr:211:914402

Banjac, Aleksandra. "Modeliranje suradnje korisnika i pružatelja IT usluga." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2012. https://urn.nsk.hr/urn:nbn:hr:211:914402

Banjac, A. (2012). 'Modeliranje suradnje korisnika i pružatelja IT usluga', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 08 November 2024, https://urn.nsk.hr/urn:nbn:hr:211:914402

Banjac A. Modeliranje suradnje korisnika i pružatelja IT usluga [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2012 [cited 2024 November 08] Available at: https://urn.nsk.hr/urn:nbn:hr:211:914402

A. Banjac, "Modeliranje suradnje korisnika i pružatelja IT usluga", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2012. Available at: https://urn.nsk.hr/urn:nbn:hr:211:914402

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Metadata
TitleModeliranje suradnje korisnika i pružatelja IT usluga
Title (english)Modeling collaboration of users and providers of IT services
AuthorAleksandra Banjac
MentorZdravko Krakar (mentor)
MBZ: 139642
Committee memberVjeran Strahonja
MBZ: 95553
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Information Systems Development)
Varaždin
Defense date and country2012-10-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Suradnja i odnos između korisnika i pružatelja IT usluga. Opis procesa i dokumentacije suradnje. Suradnja korisnika i pružatelja IT usluga modelirana kroz ITIL i ISO/IEC 20000. Životni ciklus IT usluga, audit IT usluga i outsourcing. Pojava i razvoj "Cloud computinga".
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:914402
Study programmeTitle: Economics of Entrepreneurship
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomike poduzetništva (magistar/magistra ekonomike poduzetništva)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Created on2017-01-25 13:57:02