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undergraduate thesis
Upravljanje odnosima s klijentima
2008. urn:nbn:hr:211:728294
Magdalenić, Nikola
University of Zagreb
Faculty of Organization and Informatics

Cite this document

Magdalenić, N. (2008). Upravljanje odnosima s klijentima (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:728294

Magdalenić, Nikola. "Upravljanje odnosima s klijentima." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2008. https://urn.nsk.hr/urn:nbn:hr:211:728294

Magdalenić, Nikola. "Upravljanje odnosima s klijentima." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2008. https://urn.nsk.hr/urn:nbn:hr:211:728294

Magdalenić, N. (2008). 'Upravljanje odnosima s klijentima', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 29 November 2024, https://urn.nsk.hr/urn:nbn:hr:211:728294

Magdalenić N. Upravljanje odnosima s klijentima [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2008 [cited 2024 November 29] Available at: https://urn.nsk.hr/urn:nbn:hr:211:728294

N. Magdalenić, "Upravljanje odnosima s klijentima", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2008. Available at: https://urn.nsk.hr/urn:nbn:hr:211:728294

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Metadata
TitleUpravljanje odnosima s klijentima
Title (english)Upravljanje odnosima s klijentima
AuthorNikola Magdalenić
MentorGoran Bubaš (mentor)
MBZ: 210852
Committee memberNeven Vrček
MBZ: 218614
GranterUniversity of Zagreb
Faculty of Organization and Informatics
Varaždin
Defense date and country2008-09-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Upravljanje odnosima s klijentima ključni je proces u svakoj suvremenoj tvrtki. Uvode ASP ili CRM aplikacije da bi se olakšalo poslovanje, bolje pristupalo klijentu i u konačnici smanjilo troškove.U radu se spominju klijent u suvremenom poslovanju, CRM poslovne aplikacije, zadovoljstvo klijenta i poslovanje u modernoj \"dogitalnoj ekonomiji\"
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:728294
Study programmeTitle: Business Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Created on2017-01-26 12:07:22