prikaz prve stranice dokumenta Upravljanje problemima
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undergraduate thesis
Upravljanje problemima
2011. urn:nbn:hr:211:510433
Ćamilov, Alen
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Ćamilov, A. (2011). Upravljanje problemima (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:510433

Ćamilov, Alen. "Upravljanje problemima." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:510433

Ćamilov, Alen. "Upravljanje problemima." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:510433

Ćamilov, A. (2011). 'Upravljanje problemima', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 26 December 2024, https://urn.nsk.hr/urn:nbn:hr:211:510433

Ćamilov A. Upravljanje problemima [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2011 [cited 2024 December 26] Available at: https://urn.nsk.hr/urn:nbn:hr:211:510433

A. Ćamilov, "Upravljanje problemima", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2011. Available at: https://urn.nsk.hr/urn:nbn:hr:211:510433

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Metadata
TitleUpravljanje problemima
Title (english)Problem Management
AuthorAlen Ćamilov
MentorVjeran Strahonja (mentor)
MBZ: 95553
Committee memberRuben Picek
MBZ: 241564
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Information Systems Development)
Varaždin
Defense date and country2011-10-07, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
U ovoj temi bi se bavio ITIL-om, te bi se više koncentrirao na područje upravljanje problemima. Naglasio bi važnost problem managementa, njegove aktivnosti, kategorizaciju problema, njegovu interakciju sa ostalim procesima u Service Support-u. Bavio bi se i informacijskim sustavima u potpori problem managementu, te mjerenjem učinkovitosti.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:510433
Study programmeTitle: Information Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Created on2017-01-27 09:01:55