prikaz prve stranice dokumenta Metode dizajna e-usluga
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undergraduate thesis
Metode dizajna e-usluga
2017. urn:nbn:hr:211:303240
Slamić, Iva
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Slamić, I. (2017). Metode dizajna e-usluga (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:303240

Slamić, Iva. "Metode dizajna e-usluga." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2017. https://urn.nsk.hr/urn:nbn:hr:211:303240

Slamić, Iva. "Metode dizajna e-usluga." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2017. https://urn.nsk.hr/urn:nbn:hr:211:303240

Slamić, I. (2017). 'Metode dizajna e-usluga', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 12 September 2024, https://urn.nsk.hr/urn:nbn:hr:211:303240

Slamić I. Metode dizajna e-usluga [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2017 [cited 2024 September 12] Available at: https://urn.nsk.hr/urn:nbn:hr:211:303240

I. Slamić, "Metode dizajna e-usluga", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:211:303240

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Metadata
TitleMetode dizajna e-usluga
Title (english)Service design methods
AuthorIva Slamić
MentorVjeran Strahonja (mentor)
MBZ: 95553
Committee memberKatarina Pažur Aničić
MBZ: 340193
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Information Systems Development)
Varaždin
Defense date and country2017-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
U radu je opisan dizajn usluga s naglaskom na e-usluge i korisničko iskustvo. Također su opisane metode (metaphors, role playing, storyboarding, itd.) korisničkog iskustva te dani kratki primjer. Na kraju, je dan i opisan primjer za metodu Role playing kroz kratku e-uslugu jedne slastičarne.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:303240
Study programmeTitle: Business Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Public noteZbog automatske konverzije u pdf moguće su manje nepodudarnosti između originalnog dokumenta i verzije pohranjene u repozitorij.
Created on2019-03-04 12:08:42