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undergraduate thesis
Upravljanje odnosima s klijentima u neprofitnim udrugama
2011. urn:nbn:hr:211:956376
Dadović, Danijel
University of Zagreb
Faculty of Organization and Informatics
Department of Organization

Cite this document

Dadović, D. (2011). Upravljanje odnosima s klijentima u neprofitnim udrugama (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:956376

Dadović, Danijel. "Upravljanje odnosima s klijentima u neprofitnim udrugama." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:956376

Dadović, Danijel. "Upravljanje odnosima s klijentima u neprofitnim udrugama." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2011. https://urn.nsk.hr/urn:nbn:hr:211:956376

Dadović, D. (2011). 'Upravljanje odnosima s klijentima u neprofitnim udrugama', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 02 February 2025, https://urn.nsk.hr/urn:nbn:hr:211:956376

Dadović D. Upravljanje odnosima s klijentima u neprofitnim udrugama [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2011 [cited 2025 February 02] Available at: https://urn.nsk.hr/urn:nbn:hr:211:956376

D. Dadović, "Upravljanje odnosima s klijentima u neprofitnim udrugama", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2011. Available at: https://urn.nsk.hr/urn:nbn:hr:211:956376

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Metadata
TitleUpravljanje odnosima s klijentima u neprofitnim udrugama
Title (english)Customer relationship management in nonprofit organizations
AuthorDanijel Dadović
MentorGoran Bubaš (mentor)
MBZ: 210852
Committee memberSandro Gerić
MBZ: 262613
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Organization)
Varaždin
Defense date and country2011-10-03, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Upravljanje odnosima s klijentima u neprofitnim udrugama predstavlja rad koji obuhvaća razradu generalne tematike upravljanja odnosima, uspoređuje nekoliko različitih servisa koje primjenjuje nekoliko neprofitnih udruga, zaokružuje temu sa studijom slučaja o implementaciji CRM sustava u neprofitnoj udruzi AIESEC te prezentira potrebne strategija za adekvatno upravljanje s klijentima.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:956376
Study programmeTitle: Business Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Created on2017-01-25 13:32:32