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master's thesis
Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u

Jovanović, Magdalena
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Jovanović, M. (2012). Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:170060

Jovanović, Magdalena. "Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2012. https://urn.nsk.hr/urn:nbn:hr:211:170060

Jovanović, Magdalena. "Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2012. https://urn.nsk.hr/urn:nbn:hr:211:170060

Jovanović, M. (2012). 'Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 20 October 2020, https://urn.nsk.hr/urn:nbn:hr:211:170060

Jovanović M. Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2012 [cited 2020 October 20] Available at: https://urn.nsk.hr/urn:nbn:hr:211:170060

M. Jovanović, "Dizajn IT usluga i upravljanje razinama IT usluga prema ITIL-u", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2012. Available at: https://urn.nsk.hr/urn:nbn:hr:211:170060

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