master's thesis
Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1

Kovač, Lucija
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Cite this document

Kovač, L. (2021). Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1 (Master's thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:977074

Kovač, Lucija. "Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2021. https://urn.nsk.hr/urn:nbn:hr:211:977074

Kovač, Lucija. "Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1." Master's thesis, University of Zagreb, Faculty of Organization and Informatics, 2021. https://urn.nsk.hr/urn:nbn:hr:211:977074

Kovač, L. (2021). 'Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1', Master's thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 12 May 2024, https://urn.nsk.hr/urn:nbn:hr:211:977074

Kovač L. Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1 [Master's thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2021 [cited 2024 May 12] Available at: https://urn.nsk.hr/urn:nbn:hr:211:977074

L. Kovač, "Uspostava i održavanje sustava upravljanja uslugama prema normi ISO/IEC 20000-1", Master's thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:211:977074

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